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I've been a loyal The Limited customer for years both in store and online. I've never had an issue with anything until I placed an order 12/9/2016 during the "Entire Store 70% Off" sale and I've never received my items.

Fortunately, I've not been charged on my card either. I've attempted calling the customer service number and half the time it gives a disconnected notice and the other half I can't access the customer representative by pressing "3".

I'm very upset they have my credit card information and could potentially charge my card at any time for the order that I have "processing" according to their website. VERY SCARY.

Product or Service Mentioned: The Limited Customer Care.

Reason of review: Order processing issue.

Preferred solution: Deliver product or service ordered.

Company wrote 0 public responses to the review from Dec 29, 2016.
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Anonymous
Little Rock, Arkansas, United States #1262735

Thank you for this post! I am also upset about not receiving my items either!

My card has been charged though . I'm not feeling this and to top it off I have been on hold almost 30 minutes !!

Anonymous
to Anonymous Kennesaw, Georgia, United States #1265732

Just got off the phone with them after waiting forever. "They are processing" my order from a month ago...

and my card was charged. *** service at its finest.

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