Product: The Limited Customer Care Clear all filters (10 of 10 reviews match)
filters
seller:
Show
product:
No credit on my limited account and they stated no longer processing received returns ?? So where is my merchandise!? The limited card basically said they will provisionally credit my account while they look into it, which they have. But not sure if the credit is...
Read more
Anonymous
Brianne

Happened to me as well. They told me to send the items back in because they were broken and I never received the credit. Called the Credit Card Company and they said it wasn't...

Anonymous
Lauren

Same happened to me! I've lost almost $500. I don't know what to do!

1.0
Product
The Limited Customer Care
#1017932
Reply to reviews
I returned $95 worth of merchandise in December (from an order prior to the Final Sale policy).I have tracked it, and it shows in the Narvar system to have been received January 6th...I NEVER got the money refunded to my Limited card, and now I have no recourse and...
Read more
Anonymous
Anonymous

Same, not sure how to file for a refund or get this addressed

1.0
Product
The Limited Customer Care
#1017926
Reply to reviews
I did everything right, packed and shipped the clothes, following all the instructions all well in time.I had to get my refund on 30 Jan 2017 still NO sign of it. How do we get our money back? it is almost $500 ????? I am so upset and annoyed at this whole process...
Read more
Anonymous
Anonymous

I have the same complaint I received a email today that I cannot get my money back from them and the only way I can get it if I file a claim with my credit card

Pandasue81
Pandasue81

I'm filing a claim in their bankruptcy case. Go to https://www.donlinrecano.com/Clients/limited/Index and print the proof of claim form. They're due April 5th. I don't know th...

Product
The Limited Customer Care
#1014305
Reply to reviews
83 worth of merchandise to The Limited in January and have yet to see the returns posted onto my account. I called last month and a guy verified both returns and told me it will take a while to process the return on my account! I still see no credit to my account due...
Read more
1.0
Product
The Limited Customer Care
#1006571
Reply to reviews
Back in November I ordered $269 worth of merchandise from the Limited. However, it was taking an extremely long time to ship (over 1 month) and so I called to cancel the order. Unfortunately, they shipped the order on the day I called and therefore I was unable to...
Read more
Anonymous
Anonymous

I have the same issue. I ordered $150 worth of merchandise on 1/11/2017 and I have not received it as of today 02/02/2017. The customer service line is not taking calls so I ...

Anonymous
Anonymous

I'm facing the same thing! I've shopped there for many years and for them to not even try and offer any solution is outrageous. I will be out $170

1.0
Product
The Limited Customer Care
I didn't like
  • O resolution offered
  • Ridiculous processing time
#999996
Reply to reviews
I've been a loyal The Limited customer for years both in store and online. I've never had an issue with anything until I placed an order 12/9/2016 during the "Entire Store 70% Off" sale and I've never received my items. Fortunately, I've not been charged on my card...
Read more
Anonymous
Anonymous

Thank you for this post! I am also upset about not receiving my items either! My card has been charged though . I'm not feeling this and to top it off I have been on hold almo...

Product
The Limited Customer Care
#981737
Reply to reviews
They do not care that if the clothing doesn't get here while she's on break from college that I will have to spend even more money to ship them to her. They offer nothing to their customers to make it right when they are clearly at fault. I will order from Notdstrom from now on where they actually value their customers and provide exceptional customer service. The Limited...
Read more
Anonymous
Anonymous

I do t get why they are "hiding that they are going out of business." It seems the stores say they are closing but won't say that the entire chain is going under. My friend ...

Anonymous
Anonymous

I am having the same problem. Ordered a large shipment on the 6th of December and now when you call customer service, that automated system says that number is not available!!...

1.0
Product
The Limited Customer Care
I didn't like
  • Ridiculous processing time
  • No delivery
#977427
Reply to reviews
I placed an order on 11/28 and it still hasn't shipped.Called customer services 2 times and was placed on hold for 20 min. each time with no resolution. I asked to cancel the order but they wouldn't do that either even though it had not been processed or shipped! In...
Read more
Anonymous
Anonymous

I'm having the same problem. My order hasn't been processed and I placed an order on Dec. 2. I cannot get through by calling, so emailed - no response. I'm going to contact...

Anonymous
karen

I am having the same problem. Called customer service twice and they told me the order was being shipped the next day. Still nothing. The sale prices are great if you ever ...

1.0
Product
The Limited Customer Care
#972681
Reply to reviews
Ordered a cardigan that had finally come back in stock.When the package arrives it has another customers order in it. Now the item I had ordered was in limited stock so they were going to refund the order. I let them know if there was another size in stock i wanted...
Read more
2.0
Product
The Limited Customer Care
#971104
Reply to reviews
I called the limited bc of an order they didn't ship out to me. They tried to reorder the item but again was out of stock after ordering it again. Then the *** female said she'd give me 15.00 off the order. I asked for free shipping since the lady the day before was...
Read more
1.0
Product
The Limited Customer Care
#965961
Reply to reviews